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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tamara M Poston

May 11, 2026

5  out of  5
rating by Tamara M Poston
"Danielle was super nice in helping me with the changes I made to my policy today🌟🌟🌟🌟🌟"
We responded:
"Tamara, thank you for your feedback! We’re glad Danielle was able to assist you with your policy changes and provide a pleasant experience. - Tom"
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Samantha B

May 11, 2026

5  out of  5
rating by Samantha B
"I have enjoyed having State farm. It is great speaking to someone live in person when I call. Beth is very knowledgeable she answers all my questions and is always looking for a discount that will help me and my family. She's never rushed. We have real conversations discussing things and getting my insurance needs taken care of as well."
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Jessieca Montgomery

May 8, 2026

5  out of  5
rating by Jessieca Montgomery
"Long time State Farm customer here. My current experience with Customer Service is always A+ to infinity. Hence the five stars. Settling accident matters, when not at fault, but still found at fault will always be mind boggling for me. Not an A+ to infinity. 2 stars."
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Donal McGettigan

May 7, 2026

5  out of  5
rating by Donal McGettigan
"Excellent work from Danielle. Super helpful, responsive, and proactive. Highly recommended."
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Yonathan Suraphel

May 7, 2026

5  out of  5
rating by Yonathan Suraphel
"Jenny was great to work with, super helpful and made everything easy to navigate. She helped me get my account sorted out quickly and was always helpful whenever I had questions. Highly recommend her and the State Farm team!"
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John Al

May 6, 2026

5  out of  5
rating by John Al
"Beth here in this Statefarm office is I think the best agent you can find. She is thorough, knowledgeable and very helpful."
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Crystal Updike

May 5, 2026

5  out of  5
rating by Crystal Updike
"Jenny was extremely helpful, patient, and professional. Thanks again Jenny for all your help!!"
We responded:
"Crystal, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Tom "
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Sims Patton

May 4, 2026

5  out of  5
rating by Sims Patton
"Great experience working with Tom and others at this office! Special thanks to Danielle and Kim for helping with numerous questions over the years! Always provide quick and helpful responses related to policy questions. Have been working with them for over 5 years now and highly recommend!"
We responded:
"Sims, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Tom "
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S&I Renovations Inc

May 4, 2026

5  out of  5
rating by S&I Renovations Inc
"Miss Beth, Danielle and Sky was amazing at resolving my issues immediately. Great customer service. I highly recommend this awesome team."
We responded:
"Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Tom"
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Anthony Jones sr

May 1, 2026

5  out of  5
rating by Anthony Jones sr
"Ms. Jenny was very pleasant to work with in making my payment. She was polite and very acknowledgeble of her task and answered all my concerns. She also took down my odometer reading."
We responded:
"Anthony, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Tom "
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Sharron Brown

May 1, 2026

4  out of  5
rating by Sharron Brown
"I won't hold Tom accountable for the issues that State farm is having overall. I'll hang in there 💪🏾 in hopes of greater outcomes."
We responded:
"Thank you for taking the time to share your feedback, Sharron. We understand that changes in cost can be frustrating, especially for long-standing customers with a clean record. Insurance rates are based on a variety of factors such as claims trends, repair costs, and regional risk, and are not determined by personal background or income. We value your business and would be glad to review your policies with you and answer any questions you may have. Please feel free to contact our office at your convenience so we can help. - Tom"
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Chandra Wilson

April 30, 2026

5  out of  5
rating by Chandra Wilson
"Danielle was very professional, and answered all of my questions."
We responded:
"Chandra, we look forward to providing you with an exceptional customer service experience in the future as well. - Tom"
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robin morris

April 30, 2026

5  out of  5
rating by robin morris
"I’ve had a great experience with their customer service since 2023. They’ve been consistently helpful, and my feedback has always been positive."
We responded:
"Robin, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Tom"
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doreen jones

April 27, 2026

5  out of  5
rating by doreen jones
"Tom was beyond outstanding. I told I'm a seniors. He helped me with everything."
We responded:
"Doreen, I’m really glad I could help and make things a bit easier for you. Taking the time to walk through everything together is important to me. I appreciate you sharing your experience! - Tom"
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D C

April 27, 2026

5  out of  5
rating by D C
"Tom Troyano and the entire team is amazing. They provide great rates and service on all of their products. I highly recommend them."
We responded:
"I appreciate you taking the time to leave this! My team and I are glad you had a great experience with our office and the service we provide across our insurance options. Thanks for the recommendation! - Tom"
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mcarthur sanders

April 27, 2026

5  out of  5
rating by mcarthur sanders
"Very knowledgeable took the time to explain my bill"
We responded:
"Mcarthur, thank you! I’m happy your insurance experience was so positive! Call us anytime! - Tom"
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Bonnie Bagwell

April 27, 2026

5  out of  5
rating by Bonnie Bagwell
"First of all, I'm in my 70's (OMG😲!) I have experienced sooo many "interesting conversations" with people all over the world. Some have been good, some NOT. I must say every conversation I've shared with a State Farm representative from this group has wonderful! I couldn't ask for clearer answers to my questions and more pleasant people to speak with! Thank you all for your support kindness and assistance."
We responded:
"Bonnie, I really appreciate you sharing your experience! It means a lot to know you felt taken care of. My team and I are always here to help and make things as smooth as possible. We're always here for you! - Tom"
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Sabrina Phillips

April 24, 2026

5  out of  5
rating by Sabrina Phillips
"Tom Troyano & his team of agents at State Farm always do an amazing job. They are always willing to listen and assist with your questions and insurance needs. I highly recommend them!"
We responded:
"Sabrina, thank you for the recommendation, I truly appreciate it! My team and I are always here to listen and assist with your insurance needs whenever questions come up. - Tom"
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Stacy Morris

April 23, 2026

5  out of  5
rating by Stacy Morris
"My experience with two of the best people at state farm and is always on point are sky and Jenny what ever I get confused they always beat me to the point of where they need their own company"
We responded:
"Stacy, this gave me a good laugh! I’m so glad Sky and Jenny have been able to help clear things up and make everything easier to understand. I appreciate you sharing this! - Tom "
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Ernest G

April 23, 2026

5  out of  5
rating by Ernest G
"It was a pleasure to work with Jenny Johnson today. She was very friendly and professional."
We responded:
"Ernest, I’m glad you had a great experience working with Jenny on your insurance! Friendly and professional service is what we strive for every day. Thanks for taking the time to share! - Tom"
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Pammy Weston

April 20, 2026

5  out of  5
rating by Pammy Weston
"I am a stickler about customer service and Daniel has delivered just that, great customer service. Daniel is courteous and will give helpful suggestions if necessary. Thank you 🙏🏽🙏🏽"
We responded:
"Thank you for your kind feedback, Pammy! We’re glad to hear Daniel provided great customer service and was helpful and courteous throughout your experience. - Tom"
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dill Payton

April 20, 2026

5  out of  5
rating by dill Payton
"I love the staff at State Farm. The staff is very helpful and patient."
We responded:
"Dill, thank you so much for taking the time to leave us a five-star review! - Tom"
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Jason Dunford

April 17, 2026

5  out of  5
rating by Jason Dunford
"Dealing with Tom Troyano and Danielle at State Farm has been nothing but positive from the start. They've always gotten me the best rates for exactly what I need and they don't make it all complicated if something needs to change."
We responded:
"Jason, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Tom"
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Almeda Kyser

April 17, 2026

5  out of  5
rating by Almeda Kyser
"Excellent customer service from Jenny. She was attentive, professional, personable and knowledgeable! She answered all my questions and provided solutions."
We responded:
"Almeda, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Tom"
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Oree

April 16, 2026

5  out of  5
rating by Oree
"Jenny and the team ALWAYS provide very personable, efficient and exemplary service!!"
We responded:
"Oree, my team, and I are always thrilled to assist you with your insurance needs! - Tom"