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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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robin morris

April 30, 2026

5  out of  5
rating by robin morris
"I’ve had a great experience with their customer service since 2023. They’ve been consistently helpful, and my feedback has always been positive."
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Sharron Brown

April 29, 2026

1  out of  5
rating by Sharron Brown
"Apparently being a long time loyal customer, accident free and having multiple policies doesn't matter. The economy is in a down spiral, inflation is up , groceries and gas continuing to rise. I've done some research (reading news articles) and realized that Insurance hikes 💰 are affecting certain types of people ✊🏽 like myself (lower class and living in certain areas). Meanwhile the rich gets richer 💵 and discounted prices at the cost of lower class people prices going up ⬆️, according to the articles and lawsuits I've researched. Sad but true."
We responded:
"Thank you for taking the time to share your feedback, Sharron. We understand that changes in cost can be frustrating, especially for long-standing customers with a clean record. Insurance rates are based on a variety of factors such as claims trends, repair costs, and regional risk, and are not determined by personal background or income. We value your business and would be glad to review your policies with you and answer any questions you may have. Please feel free to contact our office at your convenience so we can help. - Tom"
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doreen jones

April 27, 2026

5  out of  5
rating by doreen jones
"Tom was beyond outstanding. I told I'm a seniors. He helped me with everything."
We responded:
"Doreen, I’m really glad I could help and make things a bit easier for you. Taking the time to walk through everything together is important to me. I appreciate you sharing your experience! - Tom"
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D C

April 27, 2026

5  out of  5
rating by D C
"Tom Troyano and the entire team is amazing. They provide great rates and service on all of their products. I highly recommend them."
We responded:
"I appreciate you taking the time to leave this! My team and I are glad you had a great experience with our office and the service we provide across our insurance options. Thanks for the recommendation! - Tom"
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mcarthur sanders

April 27, 2026

5  out of  5
rating by mcarthur sanders
"Very knowledgeable took the time to explain my bill"
We responded:
"Mcarthur, thank you! I’m happy your insurance experience was so positive! Call us anytime! - Tom"
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Bonnie Bagwell

April 27, 2026

5  out of  5
rating by Bonnie Bagwell
"First of all, I'm in my 70's (OMG😲!) I have experienced sooo many "interesting conversations" with people all over the world. Some have been good, some NOT. I must say every conversation I've shared with a State Farm representative from this group has wonderful! I couldn't ask for clearer answers to my questions and more pleasant people to speak with! Thank you all for your support kindness and assistance."
We responded:
"Bonnie, I really appreciate you sharing your experience! It means a lot to know you felt taken care of. My team and I are always here to help and make things as smooth as possible. We're always here for you! - Tom"
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Sabrina Phillips

April 24, 2026

5  out of  5
rating by Sabrina Phillips
"Tom Troyano & his team of agents at State Farm always do an amazing job. They are always willing to listen and assist with your questions and insurance needs. I highly recommend them!"
We responded:
"Sabrina, thank you for the recommendation, I truly appreciate it! My team and I are always here to listen and assist with your insurance needs whenever questions come up. - Tom"
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Stacy Morris

April 23, 2026

5  out of  5
rating by Stacy Morris
"My experience with two of the best people at state farm and is always on point are sky and Jenny what ever I get confused they always beat me to the point of where they need their own company"
We responded:
"Stacy, this gave me a good laugh! I’m so glad Sky and Jenny have been able to help clear things up and make everything easier to understand. I appreciate you sharing this! - Tom "
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Ernest G

April 23, 2026

5  out of  5
rating by Ernest G
"It was a pleasure to work with Jenny Johnson today. She was very friendly and professional."
We responded:
"Ernest, I’m glad you had a great experience working with Jenny on your insurance! Friendly and professional service is what we strive for every day. Thanks for taking the time to share! - Tom"
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Pammy Weston

April 20, 2026

5  out of  5
rating by Pammy Weston
"I am a stickler about customer service and Daniel has delivered just that, great customer service. Daniel is courteous and will give helpful suggestions if necessary. Thank you 🙏🏽🙏🏽"
We responded:
"Thank you for your kind feedback, Pammy! We’re glad to hear Daniel provided great customer service and was helpful and courteous throughout your experience. - Tom"
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dill Payton

April 20, 2026

5  out of  5
rating by dill Payton
"I love the staff at State Farm. The staff is very helpful and patient."
We responded:
"Dill, thank you so much for taking the time to leave us a five-star review! - Tom"
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Jason Dunford

April 17, 2026

5  out of  5
rating by Jason Dunford
"Dealing with Tom Troyano and Danielle at State Farm has been nothing but positive from the start. They've always gotten me the best rates for exactly what I need and they don't make it all complicated if something needs to change."
We responded:
"Jason, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Tom"
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Almeda Kyser

April 17, 2026

5  out of  5
rating by Almeda Kyser
"Excellent customer service from Jenny. She was attentive, professional, personable and knowledgeable! She answered all my questions and provided solutions."
We responded:
"Almeda, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Tom"
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Oree

April 16, 2026

5  out of  5
rating by Oree
"Jenny and the team ALWAYS provide very personable, efficient and exemplary service!!"
We responded:
"Oree, my team, and I are always thrilled to assist you with your insurance needs! - Tom"
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David Marand

April 15, 2026

5  out of  5
rating by David Marand
"It was a great experience"
We responded:
"David, thank you so much for taking the time to leave us a five-star review! - Tom "
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Taylor Stewart

April 11, 2026

5  out of  5
rating by Taylor Stewart
"Sky was great.. very warm and inviting! I saved $100/month on car insurance, and the process was super simple thanks to her help."
We responded:
"Taylor, thank you so much for your kind words! We’re thrilled to hear you had such a smooth and positive experience. - Tom"
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Maria White

April 10, 2026

5  out of  5
rating by Maria White
"Very happy with my car insurance State Farm they went above and beyond for me do any situation. The staff is very friendly and very caring so if you’re in the market or looking for car insurance, please go with this company right here because they are the best not any state Farms this state Farms. Thank you guys so much again"
We responded:
"Maria, thank you so much for your amazing feedback! We’re thrilled to hear you’ve had such a positive experience with our team! - Tom "
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David Maplesden

April 6, 2026

5  out of  5
rating by David Maplesden
"Beth was a pleasure to work with and she was patient as I had to look for details needed and we got through with a better rate"
We responded:
"David, we appreciate you taking the time to share your experience! - Tom "
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Cary Tepper

April 6, 2026

5  out of  5
rating by Cary Tepper
"I just purchased a new car and I called to update my auto policy. The process was quick and hassle free."
We responded:
"Cary, thank you for your feedback! We’re glad the process of updating your auto policy was quick and hassle-free! - Tom "
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Barbara Pomeroy

April 1, 2026

5  out of  5
rating by Barbara Pomeroy
"I have been very pleased with the service I have always received from my State Farm team. Everyone is very professional, responsive, and easy to work with. I highly recommend the Tom Troyano State Farm office."
We responded:
"Barbara, we’re thrilled to hear that our agency has been professional, responsive, and easy to work with. We truly appreciate your recommendation! - Tom "
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Alyson Pillard

March 31, 2026

5  out of  5
rating by Alyson Pillard
"Jenny was quick and helpful getting me set up with my renters insurance."
We responded:
"Alyson, we look forward to providing you with an exceptional customer service experience in the future as well. - Tom "
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Lincoln Gimnich

March 31, 2026

5  out of  5
rating by Lincoln Gimnich
"Beth is a great agent. Very personable and has been a terrific partner as policies have needed to change."
We responded:
"Lincoln, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Tom "
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Darryl Allen

March 30, 2026

5  out of  5
rating by Darryl Allen
"Statefarm is a wonderful insurance company. I’d recommend them to anyone.👍🏽"
We responded:
"Darryl, your recommendation is the best compliment our team can receive! - Tom "
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Sid Warren

March 30, 2026

5  out of  5
rating by Sid Warren
"Had the pleasure of speaking with Danielle concerning my one of my policies and she provided me with great service and had answers for all my questions... Danielle is a highly skilled and knowledgeable agent who is a great member to the Troyano State Farm office!"
We responded:
"Sid, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! - Tom "
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DANI

March 27, 2026

5  out of  5
rating by DANI
"Jenny is wonderful."
We responded:
"Dani, we're so grateful for your 5-star review! - Tom "