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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benjixvon K

August 28, 2025

5  out of  5
rating by Benjixvon K
"Today I received great news from Beth as a result of her hard work and going above and beyond she is truly an asset to State Farm I’ve been a customer for a while now and thanks to her and the team l look forward to being with State Farm forever!!"
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Jeovany Melgar

August 21, 2025

5  out of  5
rating by Jeovany Melgar
"Danielle with Tom Troyanos team has been assisting me through a very challenging time. I’m grateful I’m getting such an empathetic person assisting me 🙏🏽 thank you again!"
We responded:
"Jeovany, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Tom"
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Peter Vega

August 18, 2025

5  out of  5
rating by Peter Vega
"I was out of town when i received a call that my car was in accident.i was quite puzzled since my car was parked at a gated parking spot at my residence. I called State Farm and Beth made sure that the adjuster reached out to me. There was an incident with the car rental however Beth made sure that the problem i experienced was resolved.i would like to commend Beth on her outstanding customer service and interpersonal skills. Beth made a stressful situation a lot easier to tolerate."
We responded:
"Peter, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Tom"
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Edu

August 18, 2025

5  out of  5
rating by Edu
"Danielle was super helpful! Appreciate all the help!"
We responded:
"Edu, thank you for taking the time to share this! We appreciate it. - Tom"
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Mary Morton

August 15, 2025

5  out of  5
rating by Mary Morton
"Today I worked with Sky White who helped me understand my homeowners insurance policy and my car insurance as well. She was amazingly patient, kind and very intuitive to my needs. What an excellent employee. I feel very confident with State Farm and Tom Troyano's team. Thanks!"
We responded:
"Mary, thank you so much for your kind words about my team and I. I am thrilled to hear that Sky took such great care of you. We are honored to be able to assist you with your insurance needs! - Tom"
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Courtney Forbes

August 12, 2025

5  out of  5
rating by Courtney Forbes
"I’ve had a great experience with this office. Beth is consistently very helpful and friendly!"
We responded:
"Courtney, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Tom"
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Betty Finch

August 11, 2025

5  out of  5
rating by Betty Finch
"Danielle was amazing!! Great attitude very helpful and took time to explain issues and resolve them. Very friendly and a pleasure to speak with."
We responded:
"Betty, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Tom"
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Alan Pyke

August 8, 2025

5  out of  5
rating by Alan Pyke
"Responsive, helpful, happy to explain stuff when I ask, and they're great about circling back with an answer quickly by phone when I have a question the staff need to check on before answering."
We responded:
"Alan, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Tom"
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Siobhan Beckstrom

August 4, 2025

5  out of  5
rating by Siobhan Beckstrom
"After speaking to Danielle on the phone, I felt completely confident that the issues needing to be addressed; would be, immediately and efficiently. I am a new consumer with State Farm and will give a 👍 thumbs up! Thanks again, Danielle!"
We responded:
"Siobhan, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Tom"
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Talia Suarez

July 29, 2025

5  out of  5
rating by Talia Suarez
"I just had the best customer service experience, thanks to Danielle! She went above and beyond in helping me set up my renters insurance, and I couldn't be more grateful. I had to make changes three different times, and through it all, Danielle remained incredibly kind, patient, and professional. What really stood out was how friendly and warm she was she turned what felt like an annoying, lingering task into something smooth and even enjoyable. I’ve been having an incredibly stressful week, and Danielle, you truly made a difference. You were kind, funny, and uplifting, and I genuinely appreciated the way you made me laugh and feel accomplished over something so simple. You may have thought you were “just helping someone set up insurance,” but you gave me a moment of relief and connection that I really needed. Thank you for doing your job with such grace, humor, and outstanding service. You're a gem!"
We responded:
"Talia, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Tom"
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Rick Finzell

July 28, 2025

5  out of  5
rating by Rick Finzell
"Fantastic service.Great price.."
We responded:
"Rick, thank you for the five-star review! We appreciate your support! - Tom"
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Karimi Reid

July 25, 2025

5  out of  5
rating by Karimi Reid
"They’re great and easy to talk to and very understanding of real life situations! I’ve talked to both Danielle and Kim before and they’re both always so helpful!"
We responded:
"Karimi, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Tom"
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M Denison

July 17, 2025

5  out of  5
rating by M Denison
"When the agent I was working with unexpectedly left, Sky White stepped in and took time to ensure I got the coverage I needed at the best pricing. She handled everything with professionalism and care. She turned a stressful situation into a positive experience. I truly appreciate her kindness and the time she spent working with me. I can easily say she is an asset to State Farm."
We responded:
"M Denison, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Tom"
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Georgia Kusi

July 14, 2025

5  out of  5
rating by Georgia Kusi
"Agent was very knowledgeable, courteous and she had patience. The agent is definitely an asset to State Farm, she’s a team player. (Hands 👏🏼 clapping ). Thank you so much for your time."
We responded:
"Georgia, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Tom"
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Deborah Pope

July 9, 2025

5  out of  5
rating by Deborah Pope
"My experience with Daniella was exceptional she provided great service she was very knowledgeable, professional, efficient, helpful and results oriented."
We responded:
"Deborah, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Tom"
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Jawad Masood

July 7, 2025

5  out of  5
rating by Jawad Masood
"The whole Team is Very good and co-operative, Beth McKellar was very good, she helped me understand every point clear regarding my policies, Thank you Team Troyano!!!"
We responded:
"Jawad, thank you for giving my team and I the opportunity to assist you. We look forward to providing you with an exceptional customer service experience in the future as well. - Tom"
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Asa Holley

July 2, 2025

5  out of  5
rating by Asa Holley
"Great service and always responsive. Highly recommend!"
We responded:
"Asa, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Tom"
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Bess Touma

July 1, 2025

5  out of  5
rating by Bess Touma
"I highly recommend securing your insurance needs through Tom and his team. They provide the highest level of customer service and respond very quickly and competently and professionally. I have worked with them for 4 years and will continue to do so!"
We responded:
"Bess, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Tom"
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Tony Crews

July 1, 2025

5  out of  5
rating by Tony Crews
"Tom I’m no longer mad at you. Amanda is GREAT! She took the time to REALLY listen and as she heard things she’d say “hold on let me adjust what was in here “ and because she tailored the policy specifically for my needs the savings kept coming each adjustment. She WANTED to get me the best policy and the best deal! Thanks Amanda- Tony C"
We responded:
"Tony, we're so glad to hear that Amanda was able to take the time to listen and tailor the policy to fit your needs perfectly. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! - Tom"
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Steve

June 27, 2025

5  out of  5
rating by Steve
"State Farm is there when you need them. Danielle is a gem. It’s always nice to speak with someone that’s pleasant. Makes your day!! Thank you Danielle for the help. Explained everything great for my policy change."
We responded:
"Steve, thank you so much for the wonderful feedback! We're thrilled to hear that Danielle made such a positive impact on your experience. We always strive to provide friendly, helpful service, and it’s great to know that Danielle was able to explain everything clearly during your policy change. - Tom"
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Fiona Kiprop

June 17, 2025

5  out of  5
rating by Fiona Kiprop
"I have had State Farm Renters Insurance for more than four years and counting. Their rates are exceptionally competitive in this market, and they offer great communication for processing any changes or answering any questions I may have regarding my policy. It is a large reputable company, with a small town feel which I've growth to appreciate over time. Highly recommend them to others with not one discernable faults to date, only pros."
We responded:
"Fiona, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Tom"
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lashawn dunmore

June 16, 2025

5  out of  5
rating by lashawn dunmore
"My experience with Kim, Danielle and Beth was been wonderful! They make sure to explain things to you and make sure you’re comfortable with the rates and service you’re getting. Exceptional Customer Service and always a pleasure speaking with them. LD"
We responded:
"Hello, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Tom "
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Jeremy Layne

June 13, 2025

5  out of  5
rating by Jeremy Layne
"Good people and gooder rates"
We responded:
"Jeremy, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Tom"
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Alison W

June 12, 2025

5  out of  5
rating by Alison W
"Kim has been amazing. When your only cild moves away from home to start adulting you want to make sure they have everything they need. Kim at State Farm took excellent care of us and assessed all of my daughter’s insurance needs. I highly recommend Kim Martin at Tom Troyano State Farm for all your insurance needs."
We responded:
"Alison, Thank you so much for sharing your experience! We understand how important it is to feel confident and supported when your child is starting out on their own, and we’re so glad Kim was there to make the transition smooth and reassuring. We’re lucky to have her on our team. - Tom"
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Darmar Obirapu

June 9, 2025

5  out of  5
rating by Darmar Obirapu
"The best ever so helpful"
We responded:
"Darmar, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! -Tom"