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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dwayne Givens

May 31, 2023

5  out of  5 rating by Dwayne Givens
"Ericka was so helpful and kind. She took the time to educate me on different policies, and even gave me advice on solutions that would benefit me for future life changes. This was honestly one of the best experiences I’ve had engaging with a representative from any company. Amazing service!"

Jacobi Green

March 28, 2023

5  out of  5 rating by Jacobi Green
"Great experience with staff. Beth did a wonderful job and getting me a good rate. Thank you."

colton fuller

February 27, 2023

5  out of  5 rating by colton fuller
"Deshawna was extremely helpful and professional. Relayed all my options in a timely manor and great attitude. I can’t say enough good things about her or the experience!"

Carlos Linares

February 17, 2023

5  out of  5 rating by Carlos Linares
"Excelente services and always explained very well all details about coverage"

Ziya Go

February 17, 2023

5  out of  5 rating by Ziya Go
"Huge kudos to Katie LaBonde. She has by far exceeded my expectations and made me realize how bad my previous insurance company (one of the top 5) has been taking me for a ride both in terms of customer service and premium. She is responsive, patient, professional and very easy to talk to. Wish all my other providers were like Katie. Thanks Katie!!!"

Ariahna Knight

February 16, 2023

5  out of  5 rating by Ariahna Knight
"They were so helpful with my inter-state move! Kim was proactive in reaching out and also communicated very well. She explained each step of the process and was fast to answer questions. Great experience!"

Robert Silver

February 15, 2023

5  out of  5 rating by Robert Silver
"Katie is an excellent insurance agent. She provided two quotes and was able to help me find solutions to meet my budget needs."

David Allada

February 13, 2023

5  out of  5 rating by David Allada
"I am buying a condo for the first time and it has been a joy to work with Katie LaBonde! I have had to update my policy 3 times now before closing and Katie has been quick to respond and SUPER helpful throughout the process. If I could give more than 5 stars I would. My advice: If you are looking for any sort of insurance in the DC area, give Katie a call"

Alisha B.

February 7, 2023

5  out of  5 rating by Alisha B.
"I’ve been a client of this branch for many years, and the customer service has always been exemplary. Tom and Katie specifically have always gone above and beyond, thank you!"

Philip Baites

February 6, 2023

5  out of  5 rating by Philip Baites
"Katie was very helpful and helped me quickly update my information and address! Great service!"

Emily Samson

January 20, 2023

5  out of  5 rating by Emily Samson
"I have auto and renter’s insurance through them. Jaimen is really nice and extremely patient. Would definitely recommend."

Kevin Neuman

January 5, 2023

5  out of  5 rating by Kevin Neuman
"Katie L. helped me through the process that it took just a couple of minutes. This was one of the best experiences I ever had with any kind of enrollment. She was commited to propose the best option for me by guiding me on how to deal with my current provider before I jump to another one. As a foreigner, I am very pleased by her patience, and her way she put this together in a way I could understand easily. Thank you!"

siddarth sharma

November 18, 2022

5  out of  5 rating by siddarth sharma

jk tx

September 21, 2022

5  out of  5 rating by jk tx
"Speaking as a veteran who has had multiple insurance policies over the years with GEICO, USAA, Liberty Mutal, and Farmers... I can honestly say that not only has State Farm provided me with significantly better rates for my home and auto policies, but also this agency has provided me with an unmatched level of professional and courteous personal service. At this point I can't imagine being insured through anyone else. Thank you for your outstanding customer service Kim and Katie!"

Megan Culligan

September 8, 2022

5  out of  5 rating by Megan Culligan
"I recently moved to DC from halfway across the country and needed help getting an auto and renter’s insurance policy quickly. Deshawna helped me easily obtain both and made the process as seamless as possible. Can’t say enough great things about how this office is run. It was a great comfort to have both policies up and running when I needed them to and for a great rate for the coverage. Would highly recommend their services. I know I will continue to work with them moving forward."

William Kim

September 8, 2022

5  out of  5 rating by William Kim
"Great team and experience so far! Shout out to Deshawna whom I happily renewed my policy with. I just started a claim recently, so I'll have my final say after that gets settled. Thank you for the great service!"

Devin Nguyen

September 6, 2022

5  out of  5 rating by Devin Nguyen
"I commend Tom Troyano’s office for their excellent customer service! They guided me through my renter’s insurance application while I studied in DC and assisted me again as I was moving out. I highly recommend this office to any graduate students who reside in the Cathedral Heights area. Way to go!"

Joseph Skulsky

August 31, 2022

5  out of  5 rating by Joseph Skulsky
"Katie was extremely accommodating and got me a better rate than expecting! Will definitely be sticking with her and this State Farm office."

Jalaya Thrash

August 31, 2022

5  out of  5 rating by Jalaya Thrash
"Great service from awesome professionals who care."

Tyler Wislocki

August 27, 2022

5  out of  5 rating by Tyler Wislocki
"Tom’s team called me to check in on how my policy with State Farm was going - excellent customer service & care."

Sean Powell

August 26, 2022

5  out of  5 rating by Sean Powell
"Really fast response time. Have home auto and life insurance through Tom."

David Vollin

August 25, 2022

5  out of  5 rating by David Vollin
"Great customer service. Kim is Awesome!"

Jaxon Pryor

August 21, 2022

5  out of  5 rating by Jaxon Pryor
"Tom made my transition back to DC comfortable and friendly. Took time to know me and added value to our professional relationship by letting me know he cares about his clients and helping them make their dreams come true. I would recommend to everyone!"


August 19, 2022

5  out of  5 rating by Zach
"Deshawna is the best! She was super helpful and patient with getting me renters and car insurance. I needed DC car insurance last minute because I need to get my car registered in DC so I called this office and got set up right away. Thank you!!"

Latasha Goodwin

July 11, 2022

5  out of  5 rating by Latasha Goodwin
"Tom is very professional and attentive. He made sure all of my questions were answered and made sure I understood everything he went over before moving forward."