State Farm® Insurance Agent Tom Troyano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eastlyn Thomas
November 9, 2024
5
out of
5
rating by Eastlyn Thomas
"Danielle was a true professional and by the smile in her voice she demonstrated she enjoyed her job. She assisted me with my car insurance and solved my concerns. Thanks."
We responded:
"Eastlyn, Danielle is a wonderful team member and strives to meet her customers' needs and address their concerns. I will make sure to pass along your kind words to her! Thank you for leaving the amazing review! - Tom"
stephany wood
November 8, 2024
5
out of
5
rating by stephany wood
"Always pleased when I connect with them! They always try to help! Beth is the best I wish i could jump through the phone and give her a hug she is so helpful! I have all the coverage I need after speaking to her!"
We responded:
"Stephany, we are always here to help in any way possible! I am so happy to hear Beth was such a help. Her friendly attitude and willingness to assist are truly appreciated, and it's wonderful to know that she always makes you feel welcome! - Tom"
Nelly B
November 5, 2024
5
out of
5
rating by Nelly B
"Amanda was totally awesome!!! Great customer service, super Knowledgeable, literally the best. Could ask for and was with usaa prior. Thank you to the best sales rep/ agent ever!!!!"
We responded:
"Nelly, thank you for the wonderful review. Amanda is the best! I will be sure to relay the positive words to her. It's an honor to serve you, and we're always here if you need anything else! - Tom"
Stefanie Wallach
October 29, 2024
5
out of
5
rating by Stefanie Wallach
"This is such a great insurance office. Friendly, helpful, professional. Excellent guidance on special policies and on accessing discounts for our kids when they started to drive."
We responded:
"Thank you for your feedback, Stefanie! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Tom "
Erica Watson
October 25, 2024
5
out of
5
rating by Erica Watson
"Beth from Tom’s office has been super helpful in helping me navigate home insurance for the first time. She has been so patient and clear with my questions and her responses!"
We responded:
"Thank you for the positive feedback Erica. We hope we can continue to help with your insurance needs."
Dani B
October 24, 2024
5
out of
5
rating by Dani B
"I was a little frustrated when I first called because my insurance premium was increasing. But upon speaking with Danielle, my worries were lessened. She provided information in a swift manner and was able to answer all my inquiries as well as share how to reduce my payments. This is the type of service needed!"
We responded:
"Dani, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Tom"
Casey Pollard
October 24, 2024
5
out of
5
rating by Casey Pollard
"I’ve been a customer for years! Super helpful!"
We responded:
"Casey, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Tom"
marcellus carr
October 23, 2024
5
out of
5
rating by marcellus carr
"The"
We responded:
"Marcellus, we appreciate the five stars! - Tom"
Angela Tapia
October 21, 2024
5
out of
5
rating by Angela Tapia
"Beth is very professional and helped us out through out all the process and resolved all the questions. Every single appointment she was super on time. And everything was done. So easy to work together. Thank you Beth!"
We responded:
"Angela, thank you so much for your positive feedback! I am so grateful to have such a terrific team behind me each day. We’re here if you need any guidance or have questions! - Tom"
Joseph Dress
October 19, 2024
5
out of
5
rating by Joseph Dress
"Danielle was great helping me add a vehicle to my policy. She explained my options and was super personable. I got my new insurance card via email within minutes. All-in-all, it was fast, efficiently, and friendly!"
We responded:
"Joseph, thank you so much for your wonderful feedback! I am thrilled to hear that Danielle has made your experience with us so positive. We appreciate you! - Tom"
Xiao Xiang
October 18, 2024
5
out of
5
rating by Xiao Xiang
"Really great office. State Farm has been my insurance for life, auto and home for decades. Always so easy to talk to your agent instead of being a number. They are like family really. Danielle has been amazing in terms of communication and assisting with anything I needed."
We responded:
"Xiao, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We are always more than happy to help. We appreciate you and your kind feedback! - Tom"
Robert Wear
October 18, 2024
5
out of
5
rating by Robert Wear
"Available & professional. Pleasant to deal with"
We responded:
"Robert, our wish is that we always provide you with an excellent customer service experience! Thank you so much for the kind words. - Tom"
robert huffman
October 13, 2024
5
out of
5
rating by robert huffman
"Danielle was extremely helpful in addressing my insurance concerns- thank you State Farm!"
We responded:
"Thank you for the 5-star review, Robert! My team and I have very much enjoyed working with you! - Tom "
sarai amaya
October 11, 2024
5
out of
5
rating by sarai amaya
"Requested a call Danielle responded quickly assisted with everything great customer service! Also Beth has been so patient with me and working with providing reasonable life insurance rates for my mother and all together Awesome agency I will continue doing business with!!"
We responded:
"Thank you for your fantastic feedback, Sarai! We’re so glad to hear that Danielle responded quickly and that Beth was patient in helping you find the right life insurance options for your unique needs. Your kind words about our team mean a lot to us. We look forward to continuing to serve you! - Tom "
Wendy S
October 10, 2024
5
out of
5
rating by Wendy S
"Beth was so helpful, professionally, and extremely nice. She gave me good solid advice and educated me on the areas I ended up having no clue about. She saved me from having to pay fees. I could not be more thankful for Beths help today!"
We responded:
"Thank you for your wonderful review, Wendy! We’re thrilled to hear that Beth was so helpful. It’s great to know she made a positive impact. We appreciate your kind words and look forward to assisting you again in the future! - Tom "
Brian Cree
October 9, 2024
5
out of
5
rating by Brian Cree
"Agent are very knowledgeable, prompt and professional. I couldn't ask for Better service. I WILL Highly recommend."
We responded:
"Thank you for the 5-star review, Brian! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! Your recommendation means a lot to us! - Tom "
Meika Lyles
October 7, 2024
5
out of
5
rating by Meika Lyles
"Quick response from Danielle to insure my life insurance policy was updated."
We responded:
"Meika, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Tom"
Jane Mahaffie
October 7, 2024
5
out of
5
rating by Jane Mahaffie
"I’ve just started working with this agency as my State Farm rep retired. Everyone I have worked with has been attentive and helpful."
We responded:
"Jane, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Tom"
Kelly Reaves
September 26, 2024
5
out of
5
rating by Kelly Reaves
"I had a wonderful exchange with Katie LeBonde who was exceptionally helpful and responsive. She did in-depth research to fully answer my questions regarding my automotive insurance needs and went above and beyond, exceeding my expectations!"
We responded:
"Kelly, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Tom "
Maria Ana de Rijk
September 25, 2024
5
out of
5
rating by Maria Ana de Rijk
"Danielle Brumbaugh was super helpful in ensuring all is well with my policy. Thank you!"
We responded:
"Maria, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Tom"
Kevin Neighbors
September 21, 2024
5
out of
5
rating by Kevin Neighbors
"Prompt response to my inquiry which was resolved with a simple call back. Had the policy for years and will continue to."
We responded:
"Kevin, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Tom"
Ann Felber
September 20, 2024
5
out of
5
rating by Ann Felber
"5-star customer service from Danielle! Professional. Prompt. Pleasant. Thx!"
We responded:
"Ann, I know we will continue to give you the best experiences possible! Thank you for sharing. - Tom"
haben tesfamariam
September 18, 2024
5
out of
5
rating by haben tesfamariam
"I just want to simply thank Daniel for her outstanding service. Not only she was very quick with getting back to me after I left a message for her to reach out to me, she assured me that she will do her best to take care of the problem I was having. She asked all the appropriate questions and gave me a reasonable explanation of how things work and walked me through how she can help me. She was able to address my concerns with kindness and compassion. She truly understands what customer service means and I am beyond grateful for her service."
We responded:
"Haben, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Tom"
Mistuh B
September 16, 2024
5
out of
5
rating by Mistuh B
"I've been a pain, these past couple months due to some financial struggles. Danielle was a delight to work with as her and state farm were more than willing to help me out in my time of need. Danielle was very patient and honest, and for the first time, at any insurance company, I've been more than happy to give them my money. Thank you for all you do. Will be sending referrals soon!"
We responded:
"Hello, thank you so much for your kind words! We’re truly glad to hear that Danielle and the team could support you during this challenging time. Your appreciation means a lot to us, and we’re thrilled to know that you’re happy with our service. We look forward to anyone you send our way. The best compliment my team and I can get is being recommended to others! Thank you for your trust and support! - Tom "
Barbara Brown
September 16, 2024
5
out of
5
rating by Barbara Brown
"Received prompt, courteous, and clear responses to all of my auto insurance renewal questions."
We responded:
"Barbara, thank you for your feedback! We’re glad to hear that our responses were prompt and clear. - Tom "